PSPractice Standards ReviewMedical VA companies, vetted

MedicalVirtual vs My Mountain Mover

Both state HIPAA training and a BAA — the only two in our shortlist that do. The difference is the unit.

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Both state HIPAA training and a BAA — the only two in our shortlist that do. The difference is the unit.

Seven questions, side by side

QuestionMedicalVirtualMy Mountain Mover
1. BAA✓ A Business Associate Agreement is stated on the provider's pages, signed before patient-data access.✓ A Business Associate Agreement is stated on the provider's pages.
2. HIPAA training✓ Five stages are described: US medical experience, background check, skills assessment, HIPAA training before kick-off, and interview and placement. An annual HIPAA refresher is stated.✓ HIPAA training and BAA are stated on the pricing page; the site describes a managed onboarding process.
3. Location & hours✓ Latin America. US-hours coverage: Full. Assistants work the practice's time zone as a normal day.◐ Philippines. US-hours coverage: Partial. US daytime is an evening or night shift for the assistant.
4. Minimum & exit✓ 15 hrs/week part-time minimum. Part-time or full-time schedules.— Full-time placement. Full-time model; tiers: Core $947.50, Specialised $1,097.50, Expert from $1,197.50 per two weeks.
5. Replacement◐ Re-match for the same role if the fit is poor (no formal written guarantee).◐ Replacement described as part of the managed service.
6. Access & devices◐ A contractor device policy and background checks are stated in general terms; detailed device controls are not published.— No device, VPN or access policy published on the pages we reviewed.
7. Employer of record✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts.✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts.
Answered on own pages6/74/7
Published price$8–$12/hourFrom $947.50 per 2 weeks
Minimum15 hrs/week part-time minimumFull-time placement
Roles listed104

Verdict

MedicalVirtual for anything under full-time. My Mountain Mover for a full-time seat with onboarding and IT support bundled and three experience tiers to choose from.

MedicalVirtual is the wrong choice if

You need someone physically in the office, pooled 24/7 overflow answering from a single part-time seat, or a US-citizen assistant for policy reasons.

My Mountain Mover is the wrong choice if

Your workload only justifies 10–20 hours a week; the published model is full-time.

Full files: MedicalVirtual · My Mountain Mover.

Published 8 November 2026 · Last reviewed 8 November 2026 · Report an error