PSPractice Standards ReviewMedical VA companies, vetted

MedicalVirtual vs MEDVA

A young hourly provider against one of the largest full-time healthcare-only providers.

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A young hourly provider against one of the largest full-time healthcare-only providers.

Seven questions, side by side

QuestionMedicalVirtualMEDVA
1. BAA✓ A Business Associate Agreement is stated on the provider's pages, signed before patient-data access.— No BAA mentioned on the pages we reviewed. Ask for one in writing before any PHI is shared.
2. HIPAA training✓ Five stages are described: US medical experience, background check, skills assessment, HIPAA training before kick-off, and interview and placement. An annual HIPAA refresher is stated.✓ HIPAA training is stated. Device policy and secure-facility options are described.
3. Location & hours✓ Latin America. US-hours coverage: Full. Assistants work the practice's time zone as a normal day.◐ Philippines. US-hours coverage: Partial. US daytime is an evening or night shift for the assistant.
4. Minimum & exit✓ 15 hrs/week part-time minimum. Part-time or full-time schedules.— Full-time placement (up to 85 hours biweekly). Flat monthly rate, invoiced biweekly; consultation required for a quote.
5. Replacement◐ Re-match for the same role if the fit is poor (no formal written guarantee).— Not stated.
6. Access & devices◐ A contractor device policy and background checks are stated in general terms; detailed device controls are not published.✓ Choice between the assistant's own device and a secure-facility arrangement is described.
7. Employer of record✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts.✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts.
Answered on own pages6/73.5/7
Published price$8–$12/hourPricing on request
Minimum15 hrs/week part-time minimumFull-time placement (up to 85 hours biweekly)
Roles listed104

Verdict

MedicalVirtual if you want hours, a public price and a BAA stated. MEDVA if you are filling a full-time seat, want a secure-facility option, and are willing to take a sales call to get a price.

MedicalVirtual is the wrong choice if

You need someone physically in the office, pooled 24/7 overflow answering from a single part-time seat, or a US-citizen assistant for policy reasons.

MEDVA is the wrong choice if

You only need a part-time block, or you want to compare prices before taking a sales call.

Full files: MedicalVirtual · MEDVA.

Published 8 November 2026 · Last reviewed 8 November 2026 · Report an error