Hello Rache vs MEDVA
The two longest-established Philippines-based healthcare providers, one hourly and one full-time.
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The two longest-established Philippines-based healthcare providers, one hourly and one full-time.
Seven questions, side by side
| Question | Hello Rache | MEDVA |
|---|---|---|
| 1. BAA | — No BAA mentioned on the pages we reviewed. Ask for one in writing before any PHI is shared. | — No BAA mentioned on the pages we reviewed. Ask for one in writing before any PHI is shared. |
| 2. HIPAA training | ✓ The site describes healthcare-specific training and HIPAA training for assistants. Background-check and BAA details are not on the pricing page. | ✓ HIPAA training is stated. Device policy and secure-facility options are described. |
| 3. Location & hours | ◐ Philippines. US-hours coverage: Partial. US daytime is an evening or night shift for the assistant. | ◐ Philippines. US-hours coverage: Partial. US daytime is an evening or night shift for the assistant. |
| 4. Minimum & exit | ◐ No minimum hours stated; weekly billing, no setup fee. Cancel without a long-term commitment. | — Full-time placement (up to 85 hours biweekly). Flat monthly rate, invoiced biweekly; consultation required for a quote. |
| 5. Replacement | — Not stated on the pricing page. | — Not stated. |
| 6. Access & devices | — No device, VPN or access policy published on the pages we reviewed. | ✓ Choice between the assistant's own device and a secure-facility arrangement is described. |
| 7. Employer of record | ✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts. | ✓ Managed agency: the provider is employer or contractor of record and handles payroll and contracts. |
| Answered on own pages | 3/7 | 3.5/7 |
| Published price | $9.50/hour | Pricing on request |
| Minimum | No minimum hours stated; weekly billing, no setup fee | Full-time placement (up to 85 hours biweekly) |
| Roles listed | 4 | 4 |
Verdict
Hello Rache for a single published rate and flexible exit. MEDVA for full-time placements with role-specific pricing and a secure-facility option.
Hello Rache is the wrong choice if
You require a Latin America talent pool for Spanish-speaking patients, or you want a stated BAA and replacement terms before you sign.
MEDVA is the wrong choice if
You only need a part-time block, or you want to compare prices before taking a sales call.
Full files: Hello Rache · MEDVA.
Published 8 November 2026 · Last reviewed 8 November 2026 · Report an error