Wishup: Vetting File (2026) — BAA, Training, Hours, Terms

On this page

The vetting file
Our reading
Price and terms
What to ask
Compare with

The vetting file

Question	What the provider's pages say
1. Will you sign a Business Associate Agreement before any patient information is shared?	No BAA mentioned on the pages we reviewed. Ask for one in writing before any PHI is shared.	—
2. Who trains the assistant on HIPAA, when, and how often is it refreshed?	No HIPAA training statement on the pages we reviewed.	—
3. Where does the assistant physically work, and what are your hours in their time zone?	India (US-based plan available). US-hours coverage: Partial. US daytime is an evening or night shift for the assistant.	◐
4. What is the minimum commitment, and can I leave?	Monthly subscription; 4- or 8-hour daily options. Prime VA $1,999/mo; Elite VA $2,999/mo; US-based VA $5,400/mo; annual discounts.	✓
5. What happens, step by step and in what timeframe, if the first assistant is wrong?	Free VA replacement on Prime; backup VA on Elite.	✓
6. Who manages the assistant's device, VPN and EHR access, and who revokes it on exit?	Activity is monitored with a time-tracking app; no device or PHI policy is described.	◐
7. Who is the employer of record, and who do I call when something goes wrong?	Marketplace or subscription model: you own the day-to-day relationship with the assistant; the platform supplies replacement.	◐
Score	3.5 of 7 answered on the provider's own pages

Sources: Wishup pricing — read 8 November 2026.

Our reading

Wishup is a generalist VA subscription service with Indian talent and a US-based plan. It lists healthcare as an industry it serves but does not mention HIPAA on its pricing page, so it belongs in this comparison only as a reference point for non-clinical admin.

Best for

Non-clinical admin only, where no PHI will be handled.

Wrong choice if

Any role that touches patient data, phones patients, or works inside an EHR.

Price and terms

Published price: $1,999–$2,999/month
Model: Monthly package
Minimum: Monthly subscription; 4- or 8-hour daily options
Contract notes: Prime VA $1,999/mo; Elite VA $2,999/mo; US-based VA $5,400/mo; annual discounts
Roles listed: Scheduling, Records

What to ask on the call

Will you sign a Business Associate Agreement before any patient information is shared? (not stated on their pages)
Who trains the assistant on HIPAA, when, and how often is it refreshed? (not stated on their pages)
Where does the assistant physically work, and what are your hours in their time zone? (partly stated on their pages)
Who manages the assistant's device, VPN and EHR access, and who revokes it on exit? (partly stated on their pages)
Who is the employer of record, and who do I call when something goes wrong? (partly stated on their pages)